Maximum Security Safes does not keep the combinations or override codes of our customers’ safes. For those customers who lose or can’t remember their combinations or codes, with proof of ownership and serial number, we are often able to assist customers by retrieving combinations or override codes from the safe manufacturer. It is the strict policy of Maximum Security Safes that we do not share your combination or code with law enforcement unless presented with a subpoena that specifically names our company, the brand of the safe, and the serial number. Should this be of concern, you can remove the serial number from the safe and lock which would make it impossible for this critical information to be retrievable. Be aware, by removing the serial number we will not be able to assist you should you lose your combination or code, and your warranty may be negatively impacted or negated all together.